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Ransomware Recovery & Reset

Recovering operations and closing the door after a phishing-driven attack.

Case Study · Cybersecurity

Ransomware Recovery & Reset

The challenge

A business was hit by ransomware after a phishing email. Files were encrypted and the clock was ticking.

A dark office with systems locked behind a security warning

How we solved it

  • Isolated the affected systems immediately.
  • Restored from offline, immutable backups that had been tested.
  • Rebuilt protection: MFA, endpoint detection and staff training.
Project solution in a modern office setting

The outcome

The business was back online within the day, and the attack did not recur because the basics now held.

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What made it harder — and how we handled it

After the attack, the first rule was isolation — cut the affected systems off before doing anything else, so the encryption could not spread.

Because offline backups had been tested, restoration was measured in hours rather than days. The follow-up work — MFA, detection and staff training — is what ensured the same door was not left open a second time.

After the recovery

Restoring the data was the visible part; the durable work was closing the door the attack came through. Multi-factor authentication, endpoint detection and a short staff exercise followed, and the backups were moved offline so a future encryption attempt could not reach them. The business has not had a recurrence.