Managed IT Support

Outsource your IT to a fixed-fee team that already knows your systems.

Instead of paying by the hour every time something breaks, you pay a predictable monthly amount and we keep your environment healthy before it breaks.

What is included

• 24/7 proactive monitoring of servers, workstations and network.
• Helpdesk support by phone, email and remote connection.
• Monthly patching and security updates.
• Backup verification and recovery testing.
• A named account engineer and a monthly service report.

How billing works

We scope by number of users and devices. The monthly fee is fixed. Projects, hardware and major migrations are quoted separately so you always know what you are approving.

When managed support is the right fit

If your team loses more than a few hours a week to IT frustrations, or you have no one responsible for backups and security, managed support pays for itself in avoided downtime. We will give you a straight answer if it is overkill for your size.