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Multi-Site Retail Network Rollout

Connecting stores, head office and stock systems on one reliable network.

Case Study · Retail

Multi-Site Retail Network Rollout

The challenge

Four stores grew on ad-hoc networks. POS dropped out during trading, head office could not diagnose problems remotely, and guest Wi-Fi was unsecure.

A point-of-sale terminal and card reader on a retail counter

How we solved it

Standardised hardware and cabling across all sites.
Centralised monitoring so outages are detected before staff report them.
Added secure remote access and isolated guest Wi-Fi from POS.

Project solution in a modern office setting

The outcome

POS stayed up during trading hours, and central monitoring meant most faults were spotted and fixed before staff even called.

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What made it harder — and how we handled it

Retail outages are expensive because they hit revenue directly. We isolated guest Wi-Fi from the point-of-sale network so a visitor's compromised device could not reach the checkout systems.

Central monitoring meant head office saw a dropped connection before store managers did — cutting diagnosis time and the number of on-site visits needed each month.